More Information About the Status of Your Order

Below is more information about each status that your order will be during the transfer process.

Created

Your order has been placed. Please carefully pack and ship your media to us.

If you already shipped your media, you can track it via your chosen shipping carrier.

Arrived

Your shipment has arrived at our production facility. We will update you when our Memory Experts have started processing your order.

Processing

Good news! Our Memory Experts have started processing the contents of your order. You will receive an email once your digitized memories are ready for viewing.

Quality Check

We have finished processing your media and our Memory Experts are finalizing your order. We will let you know once your media has been shipped.

Shipped

Your memories are on their way back to you, along with your original media. We hope you enjoy reliving your memories! Thanks for choosing Capture for your digitization needs.